Showroom opening hours 9am to 3pm Monday to Friday no appointment needed. Also please call to arrange a sales rep that can come to you for free measure and quotes.

Return Policy Banner

Melbourne Office Furniture Refund Policy

Melbourne Office Furniture Refund Policy

Thank you for shopping at Melbourne office Furniture!

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at [email protected]  and return your item to unit 14/347 Bay Rd Cheltenham Victoria 3192 Monday to Friday 8am to 3pm

Exempt Goods

The following are exempt from refunds:

Any item made to order and manufactured for your purpose only.

Partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 7 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at [email protected] or 03 96464708


Please do not send the product back to the manufacturer. It must be sent to the following unit 14/347 Bay Rd Cheltenham Victoria 3192

You will be responsible for paying for your own shipping costs for returning your item or arrange for us to collect per arrangement with our staff $77 Melbourne Metro area, other areas POA.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.

Melbourne Office Furniture Refund Policy

[email protected]

Shipping Policy | Return Policy © 2023 Melbourne Office Furniture. All Rights Reserved.